Privacy Policy

Studio City Orthodontist (“we,” “us,” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Privacy Notice – SMS Communication Compliance

Data Collection and Use

Studio City Orthodontist may collect personal information, including your name, email address, and phone number, when you provide it to us through our website, in-office forms, or other communication channels. If you provide your mobile number, you consent to receive SMS messages from us regarding appointment reminders, treatment updates, and other relevant notifications.

Consent and Opt-In for SMS Messaging

By providing your mobile number, you expressly consent to receive text messages from Studio City Orthodontist. These messages may include appointment confirmations, follow-ups, and practice updates. Message frequency may vary. Standard message and data rates may apply.

You can opt in to receive SMS messages through:

• Completing an online or in-office registration form

• Checking an opt-in box on our website or patient portal

• Confirming via a double opt-in SMS verification message (if applicable)

How We Use Your Information

We use your phone number solely for the purpose of providing important updates related to your orthodontic care and appointment scheduling. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Trusted third-party service providers may be used to assist in delivering SMS communications on our behalf. These providers are contractually required to protect your information and comply with all privacy regulations.

Opt-Out Policy

You can opt out of receiving SMS messages at any time by:

• Replying “STOP” to any text message you receive from us.

• Contacting our office at (818) 452-5688.

• Updating your communication preferences in our patient portal (if applicable).

After opting out, you will no longer receive SMS messages from Studio City Orthodontist, except for responses confirming your opt-out request.

Collection of Your Information

Personal Data

We may collect personally identifiable information, such as your name, address, email address, and phone number, that you voluntarily provide when interacting with our Site or services.

Derivative Data

Our servers may automatically collect information such as your IP address, browser type, operating system, access times, and pages viewed before or after accessing the Site.

Mobile Device Data

If you access the Site from a mobile device, we may collect device information such as your mobile device ID, model, manufacturer, and location data.

Use of Your Information

We may use information collected about you via the Site to:

• Provide orthodontic care and related services

• Communicate regarding appointments and updates

• Improve the functionality and efficiency of our Site

• Respond to inquiries and customer service requests

• Comply with legal obligations

Disclosure of Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may disclose your information only:

• As required by law or to protect rights, safety, or property

• To trusted third-party service providers performing essential business functions on our behalf (e.g., appointment reminders, hosting services, email delivery)

Security of Your Information

We use administrative, technical, and physical safeguards to protect your personal data. While we take these precautions seriously, no method of data transmission or storage can be guaranteed 100% secure.

Data Retention and Deletion

We retain your information as long as necessary to provide orthodontic care and comply with legal requirements. If you would like your information deleted, please contact us using the details below.

Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your personal data

• Withdraw consent for SMS communications at any time

To exercise these rights, please contact us directly.

Changes to This Policy

Studio City Orthodontist may update this Privacy Policy from time to time. Updates will be posted on our website, and we encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes acceptance of those changes.